At OneHub IT, we strive to ensure customer satisfaction with every service we provide.
If you are not completely satisfied, please review our refund and cancellation policy below.
Service Cancellation:
You may cancel a service order within 24 hours of purchase if the work has not yet begun.
Refund Eligibility:
Refunds are issued only if:
– The service has not been initiated.
– A duplicate payment was made due to a technical error.
– OneHub IT fails to deliver the service as agreed.
Non-Refundable Services:
Domain registration, hosting, third-party tools, or paid ad credits are non-refundable.
Refund Process:
Approved refunds will be processed within 7–10 business days to the original payment method.
For cancellation or refund requests, contact us at:
support@onehubit.com.au