At OneHub IT, we value customer satisfaction.

• Service Cancellation: Customers may cancel their service within 7 days of purchase if no work has started.

• Refund Eligibility: Refunds are provided only if the project has not been initiated or if there is a verified service issue from our end.

• Non-Refundable: Once a project begins or digital work (like hosting, domain, or ads) is delivered, it is non-refundable.

• Processing Time: Approved refunds will be processed within 7–10 business days to the original payment method.

For refund requests, contact us via our website contact form.